Communications Specialist
The Communications Specialist performs a variety of duties involved in the operation of the emergency services systems and various communication devices to receive, route, relay and dispatch calls for emergency and non-emergency law enforcement and other services; and performs related work as required.
Minimum Qualifications:
Six months of dispatching experience OR three months of call taking experience in a public safety environment.
License Or Certificate
- A valid driver’s license is required at the time of appointment and must be maintained for continued employment in this classification.
- Certification on the National Crime Information Center (NCIC) and Criminal Justice Information Systems (CJIS) is required within three months of appointment and must be maintained thereafter for continued employment.
- FEMA Incident Command System (ICS) 100, 200, 700, 800 certification is required within three months of appointment.
- Certifications in Emergency Medical Dispatch (MPDS), Emergency Fire Dispatch (FPDS), Emergency Police Dispatch (PPDS) through the International Academy of Emergency Dispatching, and CPR certification at Healthcare provider level are required within three months of appointment; these certifications require the completion of continuing education units plus recertification every two years for continued employment.
The Ideal Candidate Will
- Demonstrate commitment to public service, and value exceptional customer service.
- Assimilate quickly into the organizational climate; establish critical relationships to ensure success and contribution to the organization.
- Have outstanding written and oral communication skills.
- Demonstrate the ability to take ownership of problems to find solutions; share resources, information, and knowledge; and will encourage commitment to the County’s mission and organizational goals.
- Be collaborative, hard-working and detail oriented while still being able to see the big picture.