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Student Worker - Desktop Support Trainee

Nevada System of Higher Education, System Administration
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NSHE System Computing Services (SCS) is hiring for a part-time student worker position for the SCS facility on the University of Nevada, Reno (UNR) campus. The student worker will assist in providing desktop support to NSHE, System Computing Services and System Administration employees in Reno, NV. This is a part-time position with hours that can be scheduled around the student’s class schedule. 

 

Responsibilities: The Student Worker will perform the following tasks: 

 

  • Basic machine maintenance and troubleshooting
  • Software installations
  • Virus remediation using approved tools
  • Hardware and software inventory and documentation
  • Equipment lifecycle duties including deploying new equipment and wiping old or defective equipment
  • Basic printer (and other peripheral equipment) setup and maintenance
  • Other duties as assigned
  • On-the-job training will be provided. 

 

Qualifications: In addition to energy and enthusiasm for helping customers, the Desktop Support Student Worker Trainee should meet the following qualifications:

 

  • A driver's license (from any state)
  • Ability to lift up to 30 pounds
  • Must be registered and provide proof of enrollment in 6 credits per semester and a cumulative GPA of 2.0. 
  • Basic experience and interest in supporting business or personal computing, mobile devices, peripheral equipment, and simple troubleshooting
  • Clear and concise communication skills
  • Willingness to adhere to security standards and follow processes and instructions
  • A set, dependable work schedule allowing for a total of approximately 20 hours of work per week
  • Experience installing and updating operating systems and software is preferred.

 

Compensation: $15 per hour (starting)

To Apply: The application process will be handled through Workday. Please follow this link to apply:  https://nshe.wd1.myworkdayjobs.com/NSHE-external/job/System-Computing-Services---North/Student-Worker--Desktop-Support-Trainee_R0147583

Required Attachment(s): Application materials must include a current resume, detailed cover letter, names, email addresses, and telephone numbers of four professional references willing to be contacted.