Club Experience & Engagement Intern (The Club at ArrowCreek, Pack Intern, Spring '27)
**This internship is hosted by The Club at ArrowCreek and sponsored by the Nevada Career Studio and ASUN.
Students are highly encouraged to complete a 15 minute drop-in or schedule an in-person or virtual 30-minute appointment with a Career Mentor BEFORE submitting an application. Resumes and cover letters that do not meet NCS best practices will not be included in applicant packages to employers.
After the application period closes in Handshake, the NCS Internships Team reviews the applicants and sends eligible students' applicant packages to employers for them to reach out to conduct interviews and make the final intern selection. Employers will contact students directly if they are interested in moving forward with them as a candidate.
About The Club at ArrowCreek:
Located in Reno with incredible views of the Sierra Nevada, The Club at ArrowCreek is a private, full-service country club built around hospitality, recreation, and community. Our Club features 36 holes of championship golf, multiple dining venues, fitness and pickleball, a pool complex, social and family programming, live music, wine and culinary experiences, golf tournaments, and year-round member events.
But ArrowCreek is about much more than amenities. We are in the business of creating experiences and building community. Our team works together across Food & Beverage, Culinary, Golf, Agronomy, Recreation, Events, Membership, Marketing, Facilities, Finance, and People & Culture to create a place where members and employees feel like they belong.
Internship Description:
The Club Experience & Engagement Intern will gain hands-on experience in the private club and hospitality industry while working alongside the Club’s leadership team. This internship is designed for a student who enjoys working with people, creating experiences, bringing ideas to life, and learning how a private club operates.
The intern will assist with member events and programming, employee culture and engagement, social media and Club communications, and day-to-day Club experience initiatives. They will have opportunities to help plan and execute events, create and capture social media content, develop employee engagement programs, interact with members and employees, and contribute new ideas that strengthen the ArrowCreek community.
This is not an internship where you will spend your entire time behind a desk. We want the intern to experience the Club, meet people, participate in events, learn from different departments, and take ownership of projects from idea through execution.
By the end of the internship, the student will have gained practical experience in hospitality operations, event planning, marketing and communications, employee engagement, member experience, teamwork, and leadership, while building a portfolio of projects and experiences they can take into their future career.
Great fit for someone studying: Hospitality, Business, Marketing, Communications, Human Resources, Event Management, or a related field.
Duties/Responsibilities:
- Assist with the planning, promotion, setup, execution, and follow-up of member and employee events.
- Support employee culture and engagement initiatives, including recognition programs, team activities, and internal communications.
- Assist with creating and capturing social media content, including photos, short videos, event highlights, and stories that showcase life at ArrowCreek.
- Help develop marketing and communication materials for Club programs, events, and engagement initiatives.
- Interact with members and employees to help create a welcoming, connected Club environment.
- Assist with new member engagement and community-building programs.
- Gather feedback and help identify new ideas for member and employee experiences.
- Collaborate with multiple Club departments, including People & Culture, Membership, Marketing, Food & Beverage, Golf, Recreation, and Events.
- Take ownership of at least one internship project from concept through execution, including planning, implementation, and evaluation.
- Attend applicable meetings and gain exposure to Club operations, leadership, hospitality, and cross-department collaboration.
- Assist with other Club Experience projects and initiatives based on the intern's interests, strengths, and professional development goals.
Goals and Expectations of the Intern:
We are looking for an intern who is curious, creative, dependable, and excited to get involved. This internship will provide plenty of opportunity to learn, but we also want someone who is comfortable taking initiative and bringing their own ideas to the table.
- Complete 120 hours of work as an intern (8-15 hours per week, 15 weeks total)
- Be a self-starter who sees opportunities and takes initiative.
- Love bringing new ideas to life, from brainstorming through planning and execution.
- Be creative and willing to share a fresh perspective.
- Be comfortable meeting and engaging with members and employees.
- Demonstrate a positive, professional, and welcoming presence.
- Be dependable, organized, and able to follow projects through to completion.
- Communicate well and ask questions when additional direction is needed.
- Be willing to jump in and help, especially during events and busy Club activities.
- Work collaboratively with people from different departments and backgrounds.
- Be open to feedback and view the internship as an opportunity to learn and grow professionally.
- Understand the importance of discretion and confidentiality when working around members and employees.
- Most importantly, have fun, build relationships, and contribute to creating a sense of belonging at ArrowCreek.
Required Qualifications:
- Must be a degree-seeking undergraduate student at the University of Nevada, Reno during the Spring ‘27 semester
- December ‘26 or earlier graduates are not eligible for the Pack Internship Grant Program
- Strong communication and interpersonal skills.
- Positive, professional, and welcoming attitude.
- Self-starter who is comfortable taking initiative and working independently.
- Creative thinker who enjoys developing ideas and bringing them to life.
- Organized, dependable, and able to manage multiple projects and deadlines.
- Comfortable interacting with members, employees, and Club leadership.
- Willingness to assist with events, including occasional evenings or weekends.
- Interest in social media, engagement, photography, and videography preferred.
- Comfortable using social media platforms and interested in creating engaging content.
- Ability to work collaboratively as part of a team.
- Willingness to learn, accept feedback, and try new things.
- Ability to maintain professionalism, discretion, and confidentiality in a private club environment.
No previous private club experience required. We are looking for someone with the right attitude, creativity, curiosity, and desire to learn.
Desired Schedule for Intern:
We understand that school comes first and will work with the intern to create a schedule that accommodates their class schedule, academic requirements, and internship hour requirements. Weekly hours will be flexible based on the student’s school schedule and internship requirements. Because many Club events and activities take place outside traditional business hours, some evenings and weekends will be required. The schedule may vary from week to week depending on member events, employee programs, and Club activities. Advance communication and flexibility will be important when coordinating schedules. We want the intern to have the opportunity to participate in a variety of Club experiences and events while maintaining a healthy balance with their academic responsibilities.
PIGP internships require interns to complete 120 hours during their internship. It is the intern’s responsibility to ensure this requirement is met.