Client Experience Associate

Company: Transamerica
Recruiting Partner: Kenswick
Job Type: Full-Time, Salaried
Location: Remote or Hybrid (based on candidate location and proximity to a Transamerica office)

About the Opportunity

Kenswick is recruiting on behalf of Transamerica, a nationally recognized insurance and retirement services organization, for a Client Experience Associate role designed for recent graduates who enjoy working with people, problem-solving, and building long-term professional skills.

This is a great fit if you want a stable, salaried role where you work directly with clients, learn how a large financial services organization operates, and grow into future opportunities across operations, account management, or leadership.

What You’ll Do

• Support clients by answering questions related to policies, accounts, and services
• Act as a reliable point of contact, helping guide clients through processes and next steps
• Partner with internal teams to resolve requests efficiently and accurately
• Document interactions and updates using internal systems
• Build strong communication and organizational skills in a professional, structured environment

What We’re Looking For

• Bachelor’s degree completed or in progress (all majors considered)
• Strong communication skills and a people-first mindset
• Comfortable learning new systems and processes
• Organized, dependable, and detail-oriented
• Interest in client services, operations, or business careers
• No prior insurance experience is required. Training is provided.

What You’ll Get

• Competitive salaried compensation
• Full benefits package (medical, dental, vision, PTO, holidays)
• Paid training and onboarding
• Clear career paths within a large, well-established organization
• Exposure to client services, operations, and cross-functional teams

Who Should Apply

• This role is ideal for students or recent graduates interested in:
• Client experience or customer success
• Business operations
• Account or service coordination
• Corporate roles within insurance or financial services

About Kenswick

Kenswick is a recruiting and talent solutions firm that partners with leading organizations to connect early-career talent with long-term career opportunities. We manage the hiring process while representing our client’s roles accurately and transparently.

Kenswick is recruiting on behalf of Transamerica for this position.