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NSHE System Computing Services (SCS) is hiring for a part-time student worker position for the SCS facility on the University of Nevada, Reno (UNR) campus. The student worker will assist in providing desktop support to NSHE, System Computing Services and System Administration employees in Reno, NV. This is a part-time position with hours that can be scheduled around the student’s class schedule. 

  • Basic machine maintenance and troubleshooting
  • Software installations
  • Virus remediation using approved tools
  • Hardware and software inventory and documentation
  • Equipment lifecycle duties including deploying new equipment and wiping old or defective equipment
  • Basic printer (and other peripheral equipment) setup and maintenance
  • Other duties as assigned

In addition to energy and enthusiasm for helping customers, the Desktop Support Student Trainee applicant should meet the following job qualifications:

  • A driver's license (from any state)
  • Ability to lift up to 30 pounds
  • Semester load of at least 6 credits and a cumulative GPA of at least 2.0 (5 credits/3.0 for grad students)
  • Basic experience and interest in supporting business or personal computing, mobile devices, peripheral equipment, and simple troubleshooting
  • Clear and concise communication skills
  • Willingness to adhere to security standards and follow processes and instructions
  • A set, dependable work schedule allowing for a total of approximately 20 hours of work per week
  • Experience installing and updating operating systems and software preferred.

PAY: $15/hour