Division Director - Human Services

Annual Salary: $172,515.20 - $241,529.60

Deadline to Apply: Monday, December 1, 2025

Position Information:

The Division Director – Human Services is responsible and accountable for the programs of a major service division of the Human Services Agency; and performs related work as required.

ABOUT THE POSITION

Washoe County is seeking a strong, visionary, and seasoned leader with executive level management experience in the Human Services field including extensive work with children and family populations. The new Human Services Agency Division Director must have significant experience managing large programs and shall possess strength and experience in strategic visioning and planning as well as program and policy analysis and implementation. The ideal candidate will have the ability to interpret, and apply the provisions of diverse federal, state, and local legislation and regulations.

This mission-critical position ensures quality service to the County’s most vulnerable populations; long-term planning, effective leadership, teambuilding, and role-modeling the County’s values (Integrity, Communication and Quality Public Service) are foundational. 

The Human Services Agency Division Director represents the County and will possess the interpersonal skills and ability to develop trust and establish highly effective working relationships with staff at all levels of the organization including employees, officials, peers, stakeholder organizations, and the public.

This position will specifically oversee several Human Services programs, including but not limited to the management of the continuum of Housing and Homeless Services within Washoe County.

Minimum Qualifications:

Five years of full-time management and leadership experience administering a social services program with multiple functions AND a bachelor’s degree from an accredited college or university in social work, public administration, business administration, psychology or closely related field; OR an equivalent combination of education and experience.

License Or Certificate

A valid driver’s license is required at the time of appointment and must be maintained for continued employment in this classification.

The Ideal Candidate Will

• Have demonstrated success with a proven record of guiding large-scale human services programs and initiatives.
• Have extensive executive-level management experience in human services, particularly with programs serving children, families, or vulnerable populations.
• Be skilled in strategic planning, policy development, and program implementation, with the ability to align organizational goals with community needs.
• Be a collaborative communicator who can build partnerships across public agencies, community organizations, and stakeholders to advance housing and homelessness initiatives.
• Have experience analyzing program outcomes to guide continuous improvement and drive performance accountability.
• Be experienced in managing and coaching large and diverse staff groups.