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 Full Time Position on Premises 100 Washington Street Suite 250, Reno, NV 89503   Pay Rate: $31.25 per hour                                                                                                                Must be bilingual in English and Spanish. (Required) 

Email Resume to: GwenT@acceptonline.org or call 775-384-8970 for more information.

POSITION TITLE Effective Immediately: Non-Medical Case Manager/Eligibility Worker 

The Non-Medical Case Manager, under the direct supervision of the Program Director, promotes the independence, stability, and health of community persons and persons living with HIV/AIDS by providing non-medical case management services referrals to other entities including Ryan White grantees and eligibility certification to receive services. The Eligibility Worker performs Eligibility for clients every Six (6) month and Annual Recertification.  Ryan White Service Standards for each Program will be supplied upon hire.

ESSENTIAL JOB FUNCTIONS:

Essential Functions of the job include, but are not limited to, traveling, driving, having reliable transportation to meet clients, utilizing a computer for typing and conducting research, attending meetings, conducting assessments, and counseling.

NON-Medical Case Manager MAJOR AREAS OF RESPONSIBILITY:

  • The purpose of this position is to address HIV related health disparities
  • Advance health equity by expanding ACCEPT's capacity and services
  • Reduce HIV and COVID-19-related health disparities
  • Provide high-quality case management for low-income community individuals and families and family members, partners, or friends of people who are living with HIV/AIDS(PLWHAs) and income attainment.
  • Be the first point of contact for HIV Community members, to begin the assessment and intake processes.
  • Coordinate with Community Health Worker II to reassess clients bi-annually, enter client data into databases, and refer clients to COVID-19 testing, vaccination, medical, and psychosocial recovery services as needed.
  • Contact clients for engagement/re-engagement in case management and psychosocial care; Schedule and facilitate case management meetings with clients.
  • Assist with developing and updating community partner referral systems.
  • Assist with transportation tracking related to case management and referral programs,
  • Recruit new clients, Enter data from the case management and referral programs into databases.
  • Be the main point of contact for case management, represent case management program in the HIV community, and assist with monitoring overall case management processes.
  • Assist Project Director and the Quality Management Director as needed.
  • Complete assessments that focus on specific barriers and assist the client in successfully overcoming barriers to HIV prevention, care, and treatment.
  • Provide supportive services for job readiness, job search, placement, and     retention.
  • Maintain appropriate referral sources and contact persons for community-based services.
  • Provide crisis intervention and consultation/outreach to community agencies.
  • Complete all documentation within two business days of service provided.
  • Navigate community workforce programs and provide supportive services to clients that address the unique barriers to employment PLWHA may face in returning to work, understanding benefits eligibility, confidentiality, and health management in the workplace.
  • Demonstrate unconditional positive regard to clients; Conduct all aspects of job responsibilities with a focus on exceptional customer service.
  • Utilize supervision appropriately: seeking individual supervision as needed; being prepared to participate in group supervision actively.
  • Strive for continuous growth and development of Cultural Competency, exhibiting an understanding, awareness, and respect for diversity.
  • Maintain client files and records as directed by agency policies and procedures
     
  • Complete, accurate data collection, reports, and documentation to provide data for federal, state, agency, and board purposes as assigned by the supervisor.
  • Work in conjunction with Equity Health committees related to clients' needs and services.
  • Follow the procedures in Project Guide for Non-Medical Case Management

ELIGIBILTY Worker

Six (6) month and Annual Recertification HIV/AIDS Bureau Policy Clarification Notice (PCN #21-02)] 

  • The Health Resources and Services Administration (HRSA) Ryan White legislation requires that individuals receiving services through Nevada Ryan White Part B (RWPB) must have a diagnosis of HIV, reside in Nevada, and be 400% below the Federal Poverty Level (FPL). Additionally RWPB finds may not be used for any item or service for which payment has been made or can reasonably be expected to be made by another payment source The Recipient, Nevada Office of HIV, will monitor procedures to ensure that all funded sub-recipients verify and document client eligibility and insurance status per the Ryan White Part B Universal Eligibility Manual.
  • For both initial/annual and six-month recertification procedures, eligibility determinations may be performed simultaneously with testing and treatment. Recipients and sub-recipients assume the risk of recouping any HRSA RWPB funds utilized for clients ultimately determined to be ineligible, and instead charge an alternate payment source, or otherwise ensure that funds are returned to the HRSA RWPB program. 
  • Ryan White funds are intended to support only the HIV-related needs of eligible individuals. 

The objectives of the eligibility determination are to: 

  • Establish client eligibility before providing services. 
  • Ensure that all clients adhere to biannual (twice a year) recertification requirements_ _ _
    1. Collect basic applicant information to facilitate client identification, follow-up, and   HRSA required performance measurements.
  • Inform the applicant of services that are available and what the client can expect if they are determined eligible for services. 
  • Refer to the applicant for case management and other services and programs, if eligible.

The following persons may apply for Eligibility Services: 

  • Any HIV+ individual seeking services 
  • A person designated in the individual's medical power of attorney (i.e., their court-     appointed representative or legal representative). Proper documentation must be collected at initial determination and re-determination to verify guardianship or medical power of attorney. 

Program Strategies

  1. Expand existing and develop new mitigation and prevention resources and services to reduce HIV+ related disparities among populations at higher risk and that are underserved.
  2. Increase/improve data collection and reporting for populations experiencing a disproportionate burden of HIV infection, severe illness, and death to guide the response to the HIV+ pandemic.
  3. Build, leverage, and expand infrastructure support for HIV prevention and control among populations at higher risk and underserved.
  4. Mobilize partners and collaborators to advance health equity and address social determinants of health as they relate to HIV/AIDS health disparities among populations at higher risk and that are underserved.

Job Requirements

KNOWLEDGE, SKILLS, ABILITIES, AND OTHER QUALIFICATIONS:

  • Minimum of bachelor's degree in social work, Health Sciences, Human Services, Social Work or related field preferred, or a minimum of 5 years of experience in Case Management, Human Services work equivalent to a college degree.
  • Must have sensitivity to, interest in, and competence in cultural differences, HIV/AIDS, minority health, sexual practices, and a demonstrated competence in working with persons of color and the gay/lesbian/bisexual/transgender community.
  • Community-based Case Management, housing services, and employment training experience desired.
  • Proficiency in all Microsoft Office applications and other computer applications required.
  • Reliable transportation, a driver's license, and proof of auto insurance are required.
  • Knowledge and adherence to social work standards and ethics.
  • Bilingual in English and Spanish is required.
  • Other duties as assigned by Supervisor (Now Executive Director)

 

OTHER INFORMATION:

Background and reference checks will be conducted. Hours may vary, including working some evening and occasional weekends, based upon employee’s workload. Employees must adhere to ACCEPT’s Drug Free Workforce Policy

It is the policy of ACCEPT that no employee or applicant will be discriminated against because of race, color, religion, creed, national origin, gender, gender identity and  expression, sexual orientation, age, disability, HIV status, genetic information, political affiliation, marital status, union activity, military, veteran, and economic status, or any other characteristic protected in accordance with applicable federal, state, and local laws. This policy applies to all phases of its personnel activity, including recruitment, hiring, placement, upgrading, training, promotion, transfer, separation, recall, compensation, benefits, education, recreation, and all other conditions or privileges of employment. ACCEPT values diversity and welcomes applicants from a broad array of backgrounds.

Email Gwen Taylor for an Interview at GwenT@acceptonline.org or call 775-384-8970 for more information.