Sales Assistant

Come work for Global Airtech, a worldwide distributor of aircraft parts! We specialize in asset management and supply chain logistics for the commercial aviation industry. We strive to provide first-class quality products, competitive value, and complete customer satisfaction.

Global Airtech has an immediate opening for a Sales Assistant at our Reno, Nevada location. This is a full-time position, responsible for providing day-to-day organization and operational support for Sales Executives and other individuals in the Sales department.

Job Duties and Responsibilities

• Support sales colleagues in achieving overall organizational goals, including sales growth, on-time delivery, and exceptional customer satisfaction.
• Ensure fast response times to customer requests and uphold the highest standards of customer service.
• Enter customer Requests for Quotes (RFQs) into Pentagon.
• Prepare and enter sales quotations on behalf of Sales Executives or other team members.
• Process customer orders by entering them as Sales Orders in Pentagon.
• Coordinate delivery of merchandise and services to ensure timely and accurate fulfillment.
• Maintain quality service by adhering to organizational standards and procedures.
• Provide customers with requested information such as documentation, images, and delivery updates.
• Establish and maintain relationships with vendors.
• Source non-stock items requested by customers using ILS and analyze market pricing trends under the direction of a trainer and/or supervisor.
• Contact vendors and/or review Manufacturer or OEM websites to obtain part pricing and availability.
• Negotiate pricing with vendors to optimize profit margins.
• Enter and process Purchase Orders in Pentagon.
• Participate in marketing events such as seminars and trade shows as needed.
• Contribute to team efforts by accomplishing related tasks and goals.
• Perform other duties and special projects as assigned by Upper Management.

Requirements:

• Must have strong organizational, analytical, problem solving, management and communication skills
• Customer focus
• Strong attention to detail
• Time Management - ability to multitask and meet deadlines
• Must be able to work collaboratively and independently
• Good general computer skills with MS Office applications, such as Word, Excel, Outlook

Preferred Qualifications

• Bachelor’s degree in Business or a related field
• 1–2 years of experience in sales or customer service functions
• Fluency in a foreign language is a plus