Family Support Supervisor

Annual Salary: $72,654.40 - $94,452.80

Deadline to Apply: Friday, September 5, 2025

Position Information:

The Family Support Supervisor performs casework and provides supervision to assigned staff in the Washoe County District Attorney's Office; reviews casework for compliance with policy, laws and regulations; and performs related work as required.

This position requires working in the office during the training period, with the option for partial remote work at the discretion of the department after the probation period.

Minimum Qualifications:

Three years of progressively responsible experience in child support services or a closely related human services environment, demonstrating expertise with interviewing clients, providing counseling in public service, conducting comprehensive audits and case reviews for state and federal policy or related regulatory compliance, investigating audit findings, and recommending improvements to web-based case management systems; OR two years of experience equivalent to a Family Support Specialist in Washoe County; OR an equivalent combination of training and experience.

License or Certificate

A valid driver’s license is required at the time of appointment and must be maintained for continued employment in this classification. 

Ideal Candidate Statement

The ideal candidate for the Family Support Supervisor position in the Washoe County District Attorney’s Office – Family Support Division is a seasoned professional with a strong background in child support services or related field. They possess demonstrated expertise in casework, regulatory compliance, and staff supervision. This individual is a confident leader who can effectively manage a team, navigate complex legal and procedural frameworks, and contribute to the continuous improvement of operational systems. The ideal candidate will ensure that child support enforcement efforts are carried out efficiently, lawfully, and with empathy toward the families served.

The Ideal Candidate Will

- Have prior experience with child support enforcement
- Possess strong organizational and analytical skills, including auditing
- Maintain safe work practices and promotes a positive team environment
- Demonstrate the ability to take ownership of problems to find solutions
- Demonstrated leadership and supervisory experience, including staff coaching, training, and development
- Have ability to manage multiple priorities and meet deadlines
- Have empathy and professionalism in public interactions
- Have excellent communication skills, both written and verbal
- Be self-motivated and self-starter
- Be proficient with modern office equipment and able to learn new system/software