Process Improvement Engineer Intern (Pack STEM, Novo Logistics, Fall '25)
**This internship is hosted by Novo Logistics and sponsored by the Nevada Career Studio (NCS).
It is highly encouraged that students visit the Nevada Career Studio or use our virtual Career Help Request. BEFORE applying for these positions. Resumes and cover letters that do not meet NCS expectations will not be included in applicant packages to employers.
About Novo Logistics:
Novo Logistics has been delivering enterprising solutions for over 20 years, which continue to streamline our partners' supply chains. We specialize in warehousing - dedicated and multi-client, on -plant and manufacturing logistics and managed labor (when you need a partner to manage a specific part of your operation). Above all else, we offer a reliable partnership based on customized solutions.
Internship Description:
The Process Improvement Engineer Intern will support our operations team by analyzing and improving process efficiencies within our multi-client warehouse at Tahoe-Reno Industrial Center. This facility serves multiple customers with varying product types, storage methods, and service requirements, including both consumer goods and industrial components.
Working alongside the Warehouse Manager, Integration Solutions Lead, supervisors, and logistics staff, the intern will:
- Observe day-to-day warehouse activities across receiving, inventory management, picking, packing, kitting, and shipping functions
- Gather operational data and map workflows for multiple customer processes
- Identify, recommend, and implement improvements that enhance efficiency, productivity, accuracy, and space utilization within a dynamic, multi-client environment
- Collaborate with cross-functional teams, including Operations, Quality Assurance, Integration Solutions, and Customer Support, to gather insights, validate process improvements, and ensure proposed solutions align with team workflows and customer requirements
Their contributions will support ongoing efforts to
- optimize workflows
- reduce waste
- improve service quality for our diverse client base.
This internship is ideal for students interested in supply chain, industrial engineering, operations management, or data-driven problem-solving, and will provide exposure to real-world 3PL operations, diverse customer requirements, and warehouse systems while developing analytical, problem-solving, and communication skills.
Duties/Responsibilities:
- Complete 120 hours of work as an intern (8-15 hours per week over 15 weeks)
- Observe, document, and analyze operational processes for multiple clients with varying product flows and requirements
- Conduct Time Studies: Measure cycle times, identify delays, and support labor planning and cost analysis
- Perform Data Analysis: Collect and interpret operational data (e.g., order volume, pick rates, space utilization) to uncover trends and drive recommendations
- Identify Opportunities for Improvement: Pinpoint bottlenecks, excess motion, overprocessing, or underutilization impacting productivity or safety
- Propose Efficiency Improvements: Assist in streamlining workflows such as receiving, replenishment, put-away, picking, packing, kitting, or outbound staging
- Analyze Space Utilization: Review current storage configurations, racking, and slotting strategies to maximize storage density, inventory accessibility, and material flow
- Evaluate Racking Configurations and Layouts: Suggest re-slotting, layout changes, or product reorganization based on SKU movement, customer requirements, and volume profiles
- Support project documentation and presentation preparation, summarizing findings and recommendations for operational leadership
Goals and Expectations of the Intern:
Intern is expected to be punctual and professional. They should have a desire to listen and learn but also be expected to produce results/suggestions that they share with the team.
Required Qualifications:
- Must be a degree-seeking student at the University of Nevada, Reno during the Fall ‘25 semester
- Summer ‘25 or earlier graduates are not eligible for the Wolf Pack STEM Internship Program
- Quantitative mindset
- A desire to understand how and why processes work.
- Willingness to ask “why?” multiple times (root cause thinking)
- Takes initiative to learn or contribute, even when not explicitly told
- Seeks opportunities to add value or streamline work
- Comfortable with ambiguity and frequent changes
- Can pivot quickly when priorities shift
- Detail-Oriented Mindset; Notices inefficiencies and inconsistencies
- Balances attention to detail with a big-picture view
- Collaborative - Works well with others across departments (Ops, QA, IT, etc.)
- Open to feedback and discussion
Preferred Qualifications:
- Experience with WMS (warehouse management systems)
- Basic Data Analysis
- Comfortable with Excel/Google Sheets (vlookups, pivot tables, charts)
- Some exposure to tools like SQL, Python, or Power BI is a bonus
- Process Mapping
- Understands how to map workflows using tools like Lucidchart, Visio, or even pen and paper
- Familiarity with value stream mapping is helpful
- Problem-Solving Frameworks
- Knows or is willing to learn Lean, Six Sigma basics (e.g., DMAIC)
- Can break down problems logically and identify contributing factors
- Documentation Skills
- Can clearly write out observations or meeting notes.
Desired Schedule for Intern:
Interns must be able to work a minimum five (5) hour shift between operating hours of Monday – Friday, 7:30-4:00.
Pack STEM internships require interns to complete 120 hours during their internship. It is the intern’s responsibility to ensure this requirement is met.