Human Services Case Worker II

Annual Salary: $71,531.20 - $92,996.80

Deadline to Apply: Friday, July 11, 2025

Position Information:

The Human Services Case Worker II performs professional casework duties for the Washoe County Human Services Agency; and performs related work as required.

This position is in a flexibly staffed class series. The hiring department has the discretion to hire at any level within the class series for which the applicant may be qualified. Applicants interested in being considered for a Human Services Case Worker I, Case Worker II and the Case Worker III must submit an application for each position.

Bilingual skills are highly desirable. 

Minimum Qualifications:

One year of professional level experience providing casework/counseling or placement services or working with individuals or families in a community-based, case management role AND a bachelor’s degree from an accredited college or university in social work, criminal justice, psychology, sociology, or a closely related field; OR license to practice Social Work in the State of Nevada or eligibility for licensure in the State of Nevada AND one year of full-time experience performing professional social work. A master’s degree in social work may substitute for six months of experience.
 
License or Certificate

A valid driver's license is required at the time of appointment and must be maintained for continued employment in this classification.

The Ideal Candidate

- Demonstrates the ability to successfully meet deadlines and manage multiple priorities in a fast-paced environment.
- Possesses effective interpersonal and communication skills with clients from a wide range of socio-economic backgrounds, division staff, representatives of other departments and the general public.
- Has previous experience with case management or protective service for diverse and vulnerable populations (Children’s, Adults and Senior Services)
- Possesses strong written communication skills in both formal and informal situations (for example, court reports, case note documentation, letter-writing)
- Demonstrates good judgment and employs critical thinking to execute duties, identify issues, seek solutions and recommend improvements in support of departmental goals.